ORAS: Iasi
DESCRIERECriterii de selectie: Nivel studii: Calificat / Student si Absolvent Departament: Relatii client / Call center; Office / Back-office / Secretariat Limbi straine: engleza Salariul net: unspecified Nivel Cariera: Entry-level (< 2 ani) Tip job: Full time Industrie: Call-center / BPO Candidatul ideal: -Positive. Fun. Full of energy. That's how we'd like to describe ourselves and that how we want our next colleague to be. -We're currently looking to grow our team of customer support for the UK and US market. Here's what you need to have in order to join us: -High School/ Bachelors Degree -Fluency in English- essential -Experience working with customers is preferred, but it's not mandatory -Ability to prove successful achievement of qualitative and quantiative targets -Natural customer service orientation -Outstanding communication skills -Proactive attitude Descrierea jobului: What will you be doing? - Deal directly with customers by answering to the tickets; - Respond promptly to customer enquiries and complaints and resolve them accordingly; - Processes orders, forms, applications and requests; - Meet the Quality and Productivity standards; - Record details of inquiries, comments, complaints and actions taken; - Communicate with other departments, as needed; - This position reports to the Team Leader/Supervisor. Why us? - Base salary above the market - Highly attractive performance bonus - Fruit & chocolate day - Taxi vouchers - Private medical insurance - Fun atmosphere - Friendly working schedule
Publicat: 04-12-2019