DESCRIERECriterii de selectie:
Nivel studii: Calificat / Student si Absolvent
Departament: Relatii client / Call center; Office / Back-office / Secretariat
Limbi straine: engleza
Salariul net: unspecified
Nivel Cariera: Entry-level (< 2 ani)
Tip job: Full time
Industrie: Call-center / BPO
-Positive. Fun. Full of energy. That's how we'd like to describe ourselves and that how we want our next colleague to be.
-We're currently looking to grow our team of customer support for the UK and US market.
Here's what you need to have in order to join us:
-High School/ Bachelors Degree
-Fluency in English- essential
-Experience working with customers is preferred, but it's not mandatory
-Ability to prove successful achievement of qualitative and quantiative targets
-Natural customer service orientation
-Outstanding communication skills
What will you be doing?
- Deal directly with customers by answering to the tickets;
- Respond promptly to customer enquiries and complaints and resolve them accordingly;
- Processes orders, forms, applications and requests;
- Meet the Quality and Productivity standards;
- Record details of inquiries, comments, complaints and actions taken;
- Communicate with other departments, as needed;
- This position reports to the Team Leader/Supervisor.
- Base salary above the market
- Highly attractive performance bonus
- Fruit & chocolate day
- Taxi vouchers
- Private medical insurance
- Fun atmosphere
- Friendly working schedule